OUR TEAM

Open Roles

Marketing and CRM Executive

Role

We are seeking a dynamic and technology-driven Marketing and CRM Executive to join our team. The successful candidate will be required to lead on HubSpot email marketing, digital campaigns, CRM implementation and HubSpot strategy across GCEX Group. The ideal candidate will have a background in marketing, CRM management, and understanding of capital markets. This role will report to the Marketing Director.

Key Responsibilities:

• CRM Management:
  • Oversee the administration and optimisation of the HubSpot CRM system to ensure data accuracy and efficiency.
  • Driving marketing excellence through HubSpot Sales Hub, Marketing Hub, CMS Hub and Service Hub.
  • Implement and optimise workflows to automate processes to deliver best-in-class CX and ensure seamless integration with other tools.
  • Manage properties, forms and other elements of HubSpot.
  • Develop and implement segmentation strategies to target specific client groups effectively.
• Email Marketing Campaigns:
  • Plan, execute, and manage email marketing campaigns to promote GCEX's services and products.
  • Collaborate with internal teams to create compelling content and email sequences tailored to our target audience.
  • Utilise marketing automation tools to streamline campaign workflows and enhance lead generation.
• Data Analysis and Reporting:
  • Monitor and analyse marketing and CRM metrics to inform strategic decisions and improve client engagement.
  • Prepare comprehensive reports for senior management, providing insights and recommendations based on data analysis.
  • Improve marketing processes for greater efficiency and effectiveness.
• Stakeholder Collaboration:
  • Work closely with sales, client services, IT and compliance teams to ensure marketing strategies align with business objectives and regulatory requirements.
  • Provide training and support across teams on best practices for using HubSpot.

Qualifications and Experience:

• Bachelor's degree in Marketing, Business, or related field.
• Minimum of 2 years’ experience in a marketing and/or CRM role.
• Proven experience in HubSpot and marketing automation tools.
• Understanding of AI, digital marketing, web, GA4, SEO and LinkedIn ads.
• Strong analytical skills with the ability to interpret complex data.
• Excellent written and verbal communication skills, with the ability to collaborate effectively with cross-functional teams.
• Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
• Self-motivated with a proactive attitude towards learning.

Desirable Skills:

• Experience in digital asset markets and foreign exchange.
• Knowledge of regulatory requirements in financial marketing.
• Certification in HubSpot or other relevant marketing platforms.
• Applicants with a second language will be prioritised and strong communication in English is to be expected.

Location: Hybrid – London Office and Remote

How to Apply: Interested candidates are invited to submit their CV and a video cover letter detailing their relevant experience and explaining why they are a suitable fit for this role. 

GCEX is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Finance Analyst

Role

Reporting to the Financial Controller, the role is broad and varied – we are looking for an exceptional candidate to help us transform the finance function. We are transitioning from a QuickBooks-based accounting to a powerful accounting tool to improve the performance of the finance team. We are looking for someone driven and keen to learn about the brokerage & crypto industry. The role will be mainly office-based (3/4 days at the London office).

Key Responsibilities

• Process and maintain accounts payable records
• Raising monthly invoices and booking into our BO system
• Bank and other balance sheet accounts reconciliations
• Weekly review of expenses ensuring the relevant back-ups are attached and are in line with the company policy
• Setting up payment runs
• Treasury management support – including cash posting into BO system
• Prepayments, accruals and depreciation
• Daily client money calculation
• Escalation of issues in a timely and appropriate manner
• Ad hoc reporting and information request

Candidate requirements

• 1-2 years experience in a finance role
• Ideally studying AAT or working towards an accounting qualification
• Excellent Excel and analytical skills
• Organized and efficient
• Excellent communicator
• Team player

Crypto and FX Operational Analyst 

Team & Role Profile

Trading Operations is a team of dedicated professionals in charge of GCEX's trading and client operational processes. To improve processes and reduce risk, the team collaborates closely with Sales, Technology and Finance, as well as introducing and implementing new products and services. At all times we are focused on providing excellent customer service, offering client support 24 hours a day, seven days a week. This role is based in our offices in Glasgow or Dubai.

Key Responsibilities

• Accurately settling and documenting daily transactions (daily reconciliation).
• Identifying and managing operational risks.
• Providing tailored trading and technology solutions to meet client needs.
• Management of clients’ day-to-day requirements.

Candidate requirements

• Knowledge of derivative products preferable, including currencies/FX, commodities, crypto assets or other OTC derivatives.
• Ability to work independently as well as part of a team, including interfacing across all levels with vendors and clients.
• Capability to lead and contribute to technical client-facing presentations.
• Strong analytical and problem-solving skills.
• Ability to work to stringent deadlines.
• Ability to partner with colleagues across functions and lead effectively across geographical boundaries.
• Strong experience with MS Office, particularly Excel.
• Functional knowledge of operations, trade and settlement lifecycle.
• Familiarity with trading and back-office platforms.
• Knowledge of FIX and Websocket API is advantageous.
• Applicants with a second language, including Japanese, will be prioritised and strong communication in English is to be expected.